Refund Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, please read our refund policy below:

1. Eligibility for Refunds

• Refunds are available for products that are damaged, defective, or incorrect upon delivery.

• To qualify, please contact us within 3 days of receiving your order with clear photos of the issue.

• Items must be unused, unopened, and in their original packaging.

2. Non-Refundable Items

• Perishable items such as fresh fruits, flowers, or food products cannot be refunded once delivered, unless proven damaged or spoiled upon arrival.

• Promotional or discounted items are not eligible for refunds.

3. Process for Refunds

• Once your request is approved, a refund will be issued to your original payment method or as store credit.

• Please allow 3–7 working days for the refund to be processed.

4. Exchanges

• We offer one-time exchanges for damaged or incorrect items, subject to stock availability.

5. Contact Us
For refund or exchange requests, please contact our customer service team at [6013-3130151 / skkfruitsdnbhd@gmail.com] with your order number and details.